Become a Business Central customer portal partner

Become a Business Central customer portal partner

Add Xpand Portal to your portfolio and resell, configure, and deliver secure self-service portals for orders, invoices, payments, documents, stock, deliveries, and service without developing your own portal product.

Why Xpand Portal is commercially relevant

Many B2B companies still handle orders, stock updates, invoices, documents, and service communication through email, spreadsheets, and separate tools. Direct ERP access is unsuitable due to security, licensing, usability, and governance limits. Xpand Portal creates a secure, role-based layer between external users and business systems. It connects to Business Central via Xpand Portal Connector, supports multiple data sources, and lets partners configure and extend the platform instead of coding from zero.

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Build product and service revenue around each customer opportunity

Xpand Portal is more than a license resale opportunity. It creates a foundation for recurring product revenue and additional professional services across the customer lifecycle.

Product revenue
Implementation revenue
Integration and development revenue
Ongoing service revenue
Installed-base growth
How partners generate revenue

How partners generate revenue

Partner advantages

A product you can sell, configure, and build services around

Partner margin

Receive a discount against the current Xpand Portal list price. Your discount and included program benefits depend on the Partner Program level achieved.

Control over customer pricing

Set the prices and commercial discounts offered to your customers. Xpand provides recommended pricing, but does not determine the final resale price.

No-charge internal product access

Use Xpand Portal internally for demonstrations, configuration, development, testing, employee training, and support activities, subject to the Reseller Agreement.

Ready-to-use sales resources

Access sales presentations, price lists, the product website, white papers, product videos, and supporting information to help your team explain and sell the product.

Marketing materials

Use the Xpand Portal brand guide, logos, images, social media templates, and other digital materials. Partner-created adaptations can be used after Xpand approval.

Product documentation

Receive access to release notes, product manuals, the Help Center, and available how-to resources for implementation and customer support.

Sales support

Involve Xpand in product demonstrations, technical discussions, solution positioning, and strategically important customer opportunities. Included support depends on the Partner Program level.

Functional and technical support

Access product support under the applicable Support SLA. Standard product errors, bugs, and critical hotfixes are handled separately from the partner’s general support-ticket allocation.

Continuous product development

Offer customers a product supported by an active roadmap, regular functional and technical releases, and improvements informed by market and user needs.

Worldwide market access

Position and sell Xpand Portal across markets without territorial restrictions, subject to applicable laws, regulations, and sanctions.
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Onboarding and process

Move from agreement to a real customer scenario

Confirm the partnership

Review and sign the Reseller Agreement, identify your commercial and technical contacts, and confirm the applicable Partner Program level.

Access the product and partner resources

Receive access to the internal demonstration license, available sales materials, pricing information, marketing resources, product documentation, and relevant support channels.

Enable your team

Agree on the commercial and technical training required for your sales, consulting, and implementation teams. Build enough practical knowledge to identify relevant scenarios and explain the product confidently.

Review your customer base

Identify customers still relying on email orders, manual stock or delivery reports, repeated invoice and payment queries, fragmented project communication, shared spreadsheets, direct ERP data requests, or disconnected customer, supplier, and internal tools.

Select the first opportunity

Choose one customer with a clear operational problem and a defined group of external users. Xpand can help assess the fit, clarify the initial scope, and identify whether a ready-to-use module or configured portal scenario is the best starting point.

Demonstrate the relevant scenario

Use the demonstration environment independently or involve Xpand in the presentation where additional product or technical expertise is useful.

Define the delivery model

Agree whether the implementation will be led by the partner, delivered jointly, or supported by Xpand through a separate quotation or Statement of Work.

Order, implement, and expand

Submit the required license order, configure and deploy the agreed solution, train the customer, and identify opportunities for additional modules, integrations, users, or companies.

How we work with Partners

Whether you need a team working fully behind your brand or specialists collaborating directly with your people, we adjust our involvement to your preferred delivery model.

Area
Partner
Xpand
Customer relationship
Leads the commercial relationship and customer communication
Supports product-specific discussions when required
Opportunity identification
Identifies relevant customers and business scenarios
Helps validate product fit
Discovery
Leads or conducts jointly with Xpand
Provides product and technical input
Demonstration
Presents independently or jointly
Supports selected and strategic opportunities
Proposal
Defines customer pricing and service scope
Provides licensing information and product estimates
Implementation
Delivers independently, jointly, or with Xpand services
Provides configuration, integration, development, or advisory support when agreed
Customer billing
Invoices the end customer and manages collection
Invoices the partner for licenses and agreed services
Product support
Coordinates the customer relationship and agreed support process
Handles product-level support according to the SLA
Product development
Communicates customer feedback and market needs
Owns the roadmap, standard product, releases, updates, and hotfixes
Marketing
Promotes Xpand Portal in its market
Provides approved marketing and sales resources
Testimonial icon

What our partners say

“Very nice solution! It offers a flexible setup and is very easy to use. The team behind it is great! We use Xpand Portal to allow our suppliers to consult and confirm orders, which provides us with real-time communication and reporting and avoids double registrations.”

Martijn van Oosterhout
Ilomar Holding NV

"We sincerely recommend Xpand Portal to any company that needs a user-friendly and efficient tool to communicate with their business partners. Our extensive cooperation with Xpand led us to explore and subsequently implement Xpand Portal in our company. We mainly use it to exchange information with our clients and sincerely recommend it for this purpose."

Hugo Ilegems
ILB Interfreight Logistics Benelux Antwerp BV
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Frequently asked questions

Find answers to common questions about our services and solutions
Still have questions? We're here to help!
What rights do I have as a reseller?

Partners are granted a nonexclusive license to distribute, demo, and internally use Xpand Portal. 

What resources are provided to support my business?
Can I set my own prices for End Users?
What training and support will I receive?
How will my company gain visibility through Xpand?
How do partners benefit financially?

Success stories

Gate capacity planner
Gate capacity planner

Reduced truck congestion and unnecessary downtime during peak hours – without expanding terminal capacity.

Transform logistics processes with AI
Transform logistics processes with AI

Reduced manual email processing and automated transportation order creation from incoming requests.

Project status reporting
Project status reporting

Project information, progress updates, and documentation made available to customers – without manual status communication.

Help desk platform
Help desk platform

Customer support communication centralized in one workspace – without email chains and Excel tracking.

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